Comments on: Welcome, but don’t stay too long

By: Jacqueline Singer

Jacqueline Singer — Wed, 19 May 2010 18:46:47 +0000

i super approve of this. i for one hate not being able to sit down and TALK to someone because they’re too busy online, and taking up seating when they could just go home and ignore the world from there.

By: Kevin Anderson

Kevin Anderson — Thu, 13 May 2010 18:30:38 +0000

Elwood’s should try their hand and fixing the real (long standing) problem at this establishment: the abysmal customer service.

By: Chris Martin

Chris Martin — Wed, 12 May 2010 19:46:24 +0000

Starbucks (there’s one just a few blocks from Elwood Thompson) allows two hours a day free if you have a card and Baker’s Crust (again, right up the street) has free WiFi.

By: Rajun Cajun

Rajun Cajun — Tue, 11 May 2010 15:39:11 +0000

I would have tried restricted amount of access like Panaera does.
You only have wi-fi access for 30-60 min then the router blocks your access.
It takes a $60 router that has that capabilities.

By: Tim Edwards

Tim Edwards — Tue, 11 May 2010 14:58:03 +0000

ET is a business not a public library or office space. Your laptops are killing you softly!! Get away from them and enjoy a cup of Joe with interesting people, not machines!

By: Jackson Ward Resident

Jackson Ward Resident — Tue, 11 May 2010 14:49:27 +0000

My girlfriend and I tried to get food at ET’s coffee shop last weekend and there was nowhere to sit so we left. They’re definitely making the right move!

By: Ellwood Thompson's

Ellwood Thompson's — Tue, 11 May 2010 14:19:39 +0000

We are honored that Ellwood’s Coffee and Tea has become a community space that our guests want to linger. However due to our limited seating we made the decision to limit our WiFi hours to outside of our busiest times in hopes of addressing the numerous concerns we have received from our customers about their inability to find seating during these times. Ellwood’s Coffee is committed to providing our guest with the best coffee and tea, fresh, local menu items, excellent wine and beers and live music. We hope that this decision will enable all of our customers have a pleasant experience at Ellwood’s Coffee.

By: Jerry Samford

Jerry Samford — Tue, 11 May 2010 12:51:16 +0000

Seems “counter” productive. I’m afraid their restriction will tick-off some of their customer base. My perception is that the “campers” tend to have their friends meet them at those spots they are comfortable in. Perhaps a more customer-friendly approach would be to designate a section of the seating for laptop use and the rest as a “short term” parking area.

By: Andy

Andy — Tue, 11 May 2010 12:19:40 +0000

Panera has the same problem at all 3 locations on Broad (Short Pump, Innsbrook, and Willow Lawn). I think sales people who work out of their home are using the Panera space as a virtual office. I would do the same thing if I didn’t have an office. It is nice to get out of the house and go to a well lighted space with other people and good coffee. This is more of a lunch problem for Panera. It doesn’t exist at night. I have asked Panera management to turn off the Wifi from 11:30 to 1:30 without resolve.

Ellwood’s good customers will understand the new policy and will respect the fact that this change is for the overall health of the business.

By: RickyRoss

RickyRoss — Tue, 11 May 2010 11:54:54 +0000

Just when I was planning to try that new coffee shop, now I have a reason not to.