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Recycled: Business jargon that needs to retire

Michael Schwartz December 31, 2010 57

This story first ran in June, but it got a great response, so we’re running it again here:

Here’s the long and short of it: BizSense has been compiling a list over the last few weeks of overused clichés from the business world – those terms or phrases used so often we don’t even question whether their definition is appropriate for that situation.

The motivation behind this was partly because it makes us cringe when we hear them and chuckle because we all use them. Using clichés are like picking your nose; everyone does it – just some more grossly than others.

We tried to narrow the list down to 10 in no particular order in hopes that they’ll be retired from use. Admitting you have a problem is always the first step to recovery.




Now if you realize as you’re reading this that you are guilty of using some of these clichés, don’t feel bad. A cliché isn’t a cliché unless everyone says it. Going a day without dropping a cliché is so difficult, it may even be next to impossible to get through writing this brief story without one showing up. We’ll try to catch them when they occur.

Now let’s get down to business. See – it’s not that easy.

1. Game changer We don’t want to kill anyone’s entrepreneurial spirit – but not every new product or service or company is a game changer just because it’s new. The iPhone, at the end of the day (cliché alert!), is still a cell phone. The first cell phone was a game changer. And does it bother anyone else that everything Steve Jobs does is labeled a game changer? Even wearing a black turtle everyday of his life has become a cliché.

2. Painted with that brush Don’t you hate when someone tells you they don’t want to be “painted with that brush.” Don’t you just want to actually douse them with paint when they say that?

3. Win-win – No matter how much you sugarcoat a deal, one party wins and one party loses. Someone spends money and someone receives money. There is always a winner and a loser. Some people are just bigger losers than others.

4. When the rubber meets the road – One free drink for anyone who can define this cliché and give us a situation when it’s appropriate to use it. If you can’t seem to stop using this phrase, watching this video is an effective treatment.

5. Perfect storm – That movie with George Clooney dying on a fishing boat with Marky Mark is partly to blame for this cliché’s popularity, which was based on a book of the same name by Sebastian Junger. Since then it has been used to describe any mundane coincidence. Can we toss this one overboard already?

6. Personal brand You’re nobody these days unless you are building your personal brand. Here’s the ultimate personal branding question: Have you trademarked your name yet? That’s taking it the next level (cliché alert!)

7. Share the same values You hear this one a lot when companies merge. Just come out and admit the common value is usually the desire to make more money. That’s why businesses exist. Just come out and say there was a financial benefit for one or both parties.

8. Low hanging fruit –This often has a negative connotation because it’s viewed as taking the easy way out. But isn’t going after the most readily available means of sustenance just called survival? Getting the stuff higher up in the tree is just icing on the cake (cliché alert!). How come no one goes after the high-hanging fruit? Lazy bums.

9. Core competencies – We dream of a day when a corporate employee manual will include at the top of its list of core competencies a mandate to never use the term “core competencies” again. In its place I suggest saying “stuff we do well.” It’s particularly rough on the ears when paired with a “leverage”, as in, “Let’s schedule a meeting to discuss how we can leverage our core competencies.”

10. Time to walk the walk – This cliché should be retired by law in accordance with the Americans with Disabilities Act.

Honorable mention (many sent in by loyal RBS readers).

Circle back with me

Sphere of influence

Monetization

Out-of-pocket

A good problem to have

Price point

Leverage your creative capital

Skin in the game

Feel free to add more in the comments below.

57 Comments »

  1. Eric December 31, 2010 at 9:00 am - Reply

    While there are certainly appropriate times to use it, I want to throw up every time I hear the phrase, “due dilligence”.

  2. Tanya December 31, 2010 at 11:59 am - Reply

    Yes, “it is what it is” needs to be laid to rest. And how about when others use inappropriate phrases that catch on as clichés at work? A “come to Jesus” meeting comes to mind.

  3. Lewis King December 31, 2010 at 12:17 pm - Reply

    One more that will make one spit up: “Going forward…”

  4. Lauren Hall December 31, 2010 at 4:40 pm - Reply

    “Best of breed” makes me want to walk around the table, pry his mouth open and examine his teeth like in a dog show.

    Also, I agree with Brick on “reach out.” SICK OF IT!

  5. Steve Coffield December 31, 2010 at 10:05 pm - Reply

    Three phrase used constantly that are stomach churning:
    AT THE END OF THE DAY (used an average of 20 times by commentators on financial TV programs daily…if they keep using the phrase it will be the end of the network!)
    HAVING SAID THAT
    THE FACT OF THE MATTER IS

  6. Gordon Miller December 31, 2010 at 10:45 pm - Reply

    You write…
    “3. Win-win – No matter how much you sugarcoat a deal, one party wins and one party loses. Someone spends money and someone receives money. There is always a winner and a loser. Some people are just bigger losers than others.”

    That is the dumbest most uninformed thing I have read in decades. The whole idea of a WIN-WIN is that regardless of money or value there is a perceptively equivalent exchange of value for both parties in a single transaction. In the case of buying a car (which I have done 40 times in the last 20 years) the dealer may take less for the car and you the buyer gets a good deal on the purchase price. You get the car and the dealer gets the money. The dealer may also get additional incentives from the manufacturer that make it an even better deal for them or overcome potential losses if they were not in place. These second and third order consequences for one party or another has lead me put forth the idea of a WIN-WIN-WIN deal where the buyer, the seller and the manufacturer all WIN.

  7. Ray Santucci January 1, 2011 at 1:03 pm - Reply

    Win-Win Cliche: It disapoints me to think you just beleave that transactions are just about winning and losing. A win-win transaction is the altimate goal all parties to a transaction should try to achieve. Granted their may be times where someone wins or gets over on the other party, but you wouldn’t use the chiche of win-win under that type of condition.

    Their are good solid business deals done all the type the the parties are all winners.

    When I sell a new home to a first time buyer and get them a well built home for a fair price that dosn’t mean that the builder rolled over and played dead, it just means that my buyer was prepared to offer terms that was benificial for himeself and the builder.

    PLAY FAIR!!

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