I am not surprised by the lack of business at Ukrops compared to their competitors. Every time I walk in the place, I feel like I have been gouged compared to other stores I shop and their products are the same as other stores. The whole let's bag your groceries and take them to your car to justify our high prices is not the same as it used to be - half the time, my bread is smushed from poor bagging as their baggers seem more interested in cramming as much as possible in the bags. They just do not provide the services in the same high quality as they used to. If someone else is providing the same products for a cheaper price, I can bag my own groceries and put them in the car myself. Actually, half the time lately at Ukrops - the baggers drive them out to your car - but then stand there as they watch you put the groceries in the car - so what did I really pay $0.20-$0.30 more on each item I purchased? Votes: -1

What people call "service" is often lame and counter productive. It usually means that each customer gets up to the cashier and exercises their right to bring the check-out process to a grinding halt.

I'm an able bodied person with better things to spend my time and money on than grocery store coddling. Give me what they have in the North. A highly affordable, warehouse style shopping center that isn't a wholesale product outlet like Costco. Shelves stocked with front-less carboard boxes rather than shelves stocked one unit at at time. Nothing up front but fast, hard working cashiers (impossible, I know), and dual bagging belts where a customer can bag their own groceries while the next customer has their order processed onto the second belt. And no older or slower person trying to carry my bag to the car.

Hannaford was an awesome company, but they died by trying to compete with Ukrop's, when they should have just stuck to the no-nonsense formula that worked for them in the North. Good products, clean stores, fast checkout, and affordable.

If Ukrop's has anything going for it, it's the quality prepared foods and the profitable mark-up that goes with it. That is one thing they do better than anyone else. Votes: +0

My experience at Ukrops is(was) usually positive. The help was shall we say, helpful. I rarely waited in lines and I shopped discount and sale items. At Kroger, on the other hand, the help, wasn't, the lines were long and now the prices are going up. I'm hoping we can land an upscale market downtown. I'll pay (a little) extra for convenience. Now I have to make the three mile drive to Carytown. Votes: -1